Privacy Policy

Last updated: January 1, 2025

This Privacy Policy describes how Tivelio (“we,” “us,” or “our”) collects, uses, and shares information about you when you use our application and services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, and payment information.

We also collect information automatically when you use our services, including log data, device information, and usage data such as features you use and time spent in the app.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

We may also use the information to send you promotional communications, though you can opt out at any time.

Third-Party Services

We use third-party services that may collect information used to identify you. These services have their own privacy policies addressing how they use such information. We encourage you to review the privacy policies of these third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Sharing of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to provide services you requested, when we have your permission, or when required by law.

Data Retention

We retain your information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence, where data protection laws may differ from those in your jurisdiction.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13.

Our services may contain links to third-party websites. We have no control over and assume no responsibility for the content or privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@tivelio.com